Responsibilities: Customer Service & Sales Acknowledge every customer within 30 seconds. Deliver excellent customer service to every customer following the Birkenstock customer service procedures. Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs. Close the sale & secure add on sales. Invite your customer to back & turn them into Birkenstock fans. Monitor your daily sales against your individual budget every few hours.

Observe the store & maintain stock presentation in accordance to the Birkenstock standards.
Ensure sizes are replenished.
Assist the team to change the windows/ Mannequins fortnightly.
Ensure POS materials are stored in the area to avoid damage.
Grade 12 or Equivalent
Min. 6 months customers services experience
Birkenstock knowledge advantageous
Able to work flexible shifts.