Job Description
Key Performance Areas

To acquire and educate for sales and service. drive digital migration, ensure activation and cross complementary products

Customer

Takes accountability in customer engagement to identify customer’s needs.
Use the systems to establish the authenticity of the customer and avoid dealing with and compromising information to unauthorized persons.
Performs the regulatory checks for the customer, FICA, POPI and NCR
Aid customers in account servicing and account origination.
Handles client serving like issuing of card, answering to client queries
Referring matters outside the operational mandate to the team leader

Minimum Qualification: NQF 4 Qualification
Preferred Qualification: Relevant NQF 5 qualification as prescribed by the Financial Services Board
Regulatory Exam qualification
An appropriate recognised business Diploma or Higher Certificate at NQF level 6
Microsoft office Computer Literate


Experience

Experience: 1-2 years related experience
FAIS – Yes