Job Description
Are you highly organised, detail-oriented, and passionate about administration and customer service? We are looking for an experienced and driven Admin Clerk to join our dynamic retail team.

Job Purpose
The Admin Clerk will be responsible for supporting store profitability through effective administration, systems support, reporting, and training while ensuring excellent customer service and operational efficiency.

Key Responsibilities
Manage daily administrative functions and ensure deadlines are met
Prepare weekly, monthly, and yearly sales reports
Assist with staff systems training and onboarding processes
Manage and maintain carrier access requests and documentation
Handle customer and store queries efficiently
Ensure accurate record keeping and document control
Support training initiatives and compile training registers
Assist with incentive tracking and reporting
Maintain effective communication with stores and internal stakeholders
Support customer-centric initiatives and service excellence

Grade 12 (Matric)
Diploma in Retail Management or Business Management will be advantageous
1–2 years’ experience in a retail or administrative environment
Strong MS Office skills
Excellent communication and interpersonal skills
Strong organisational and administrative abilities
Ability to work under pressure and meet deadlines