The Desktop Support Engineer is responsible for resolving end-user support issues across desktop, mobile device, network and audio-visual environments. The role provides technical coordination, advice and recommendations in support of projects, services and process-improvement initiatives.

The successful candidate will champion user-productivity solutions, contribute to innovation and support the implementation and standardisation of desktop-related hardware, software and processes, while maintaining appropriate security, compliance and governance standards.

The role requires reliable personal transport and extensive travel to support AFGRI operations across Mpumalanga.

A relevant tertiary qualification is mandatory for external candidates.
Internal candidates must have Grade 12 and a proven track record in IT desktop support.
The following professional certifications are required:
ITIL V4/V5 Foundation;
Microsoft 365 Fundamentals;
CompTIA A+; and
CompTIA Network+.