Manage online product availability, ensuring product information, pricing, images, and attributes are accurate and maintained on the website.

Capture and maintain product data accurately and timeously across relevant systems.

Perform website storefront administration to ensure products are loaded, displayed, and available for sale in accordance with trading requirements.

Monitor online sales performance and respond appropriately to stock, product, and trading requirements.

Manage the placement, tracking, follow-up, and delivery of orders, ensuring systems are updated accurately.

Build and maintain constructive relationships with internal and external stakeholders, including suppliers and service providers.

Support vendor management activities by coordinating communication and resolving operational queries.

Collaborate with stakeholders to plan, coordinate, and execute promotional and trading activities.

Conduct analysis and reporting to support planning decisions, identify trends, and provide business insights.

Provide administrative support to merchandise planning teams and ensure accurate record keeping.

Support operational projects, process improvements, and system-related initiatives as required.

Assist with system maintenance, issue resolution, and user support to ensure efficient operational processes.

Ensure adherence to company policies, processes, and service level agreements.

Manage multiple priorities while maintaining high levels of accuracy and attention to detail.

Grade 12 (Matric) qualification.

Minimum of 2-3 years' experience in a Merchandise Assistant, Planning Administrator, Retail Administrator, or similar role.

Intermediate to advanced proficiency in Microsoft Excel and Microsoft Office applications.

Experience working with merchandise, planning, inventory, product management, or retail systems will be advantageous.

Experience in online trading, e-commerce administration, or product management would be beneficial.