The Jewellery Sales and Design Advisor is responsible for delivering exceptional customer service by assisting customers with jewellery purchases, custom design consultations, and product recommendations. The role combines sales expertise with jewellery product knowledge to create personalized solutions that meet customer preferences and special occasion needs. Working closely with customers, suppliers, and store teams, the incumbent contributes to sales growth, customer loyalty, and the delivery of a premium in-store experience.

Grade 12 / National Senior Certificate.
Certificate or Diploma in Jewellery Design, Retail Management, Fashion, Design, Sales, or a related field advantageous.
Jewellery product knowledge training or gemology-related courses advantageous
2 years' experience in jewellery retail, luxury retail, fashion retail, customer service, sales, or a related environment.
Experience working with high-value products and personalized customer consultations.
Exposure to jewellery design consultations, repairs, alterations, or bespoke orders advantageous.