Deliver exceptional, personalized customer service that reflects our bold beauty philosophy
Provide expert advice and product recommendations across makeup, skincare, and beauty tools
Stay up to date with the latest beauty trends, launches, and techniques
Support customers with tailored consultations, shade matching, and application tips
Drive sales by meeting individual and store targets, including loyalty program sign-ups
Maintain a visually stunning and organized product display that reflects the brand’s aesthetic
Assist with stock replenishment, inventory checks, and loss prevention
Collaborate with the team to create a vibrant, welcoming store atmosphere
Participate in in-store events, tutorials, and activations to engage and inspire customers
Contribute to content creation efforts (e.g., product demos, team features, trend tips) for social media and in-store displays
Maintain hygiene, safety, and compliance standards

2-3 years retail experience
1-2 years proven experience in fashion and beauty retail
Beauty related qualification (advantageous)
Good product knowledge across all beauty categories
Exceptional customer service and communication skills
Ability to build genuine relationships and deliver personalized consultations
A calm, stylish presence with a solution-focused mindset
Passion for current beauty trends and a flair for artistry
Comfortable working with sales targets and KPIs
Ability to thrive in a dynamic, team-oriented environment
Willingness to learn, grow, and contribute to a bold new store experience
Flexibility to work retail hours, including weekends and holidays
Bonus: Experience with content creation or social media engagement in a beauty context