Servest is a world class business which is innovative and a leader in the Integrated Facilities Management Industry. The company offers an innovative environment that will accelerate your development and skills, as the highest value is placed on attracting top talent to the organisation. Applications that meet the stated requirements are invited for a vacancy exists for a dynamic and driven Help Desk Administrator to join a team based at our Head Office. This role reports directly to National Operations Lead, in the Cleaning Business Unit.

Minimum Requirements
Grade 12/Matric.
Computer literacy (MS Office Suite essential)
2–3 years’ experience in customer service, call centre, or hospitality front-line role.
Knowledge of facilities management processes and systems advantageous.
Proficiency in English (additional languages an advantage).
The applicant must possess the following traits and skills:

Strong customer service and communication skills (verbal & written).
Excellent logging, monitoring, and follow-up ability.
Ability to manage automatically logged email requests and ensure timely client feedback.
Strong attention to detail and accuracy in capturing information.
Ability to work under pressure and manage time effectively.
Professional, resilient, and client-focused attitude.
Ability to work independently with minimal supervision.