Job Description
Job Details

Division: Excellerate Services

Industry: Integrated facilities (Soft Services)

Business Unit: Sales Support

Minimum experience: 2 to 3 years

Job functional area: Compliance & Administration

Job Description

Who we are

Excellerate Services is an integrated facilities (soft services) provider with a presence across Africa, The Middle East and the UK. Our core purpose is to add measurable value to our clients.

We do this by creating environments where people can thrive.

This means that their properties are secure, staff and visitors are safe, buildings are clean, hygienic and pest free, gardens are well maintained, parking effortless and the occupier experience is enhanced with indoor plantscaping and innovative food service offerings.

Why choose us

Our Vision is to be Africa’s leading trusted provider of fully integrated, self‑performing property related solutions and services, driven by quality, excellence and forward thinking.

Our Story: Established in 1978, Excellerate Services has grown into one of the most respected soft services businesses globally. We focus on the effective integration of people, processes and technology as a key enabler of operational excellence. By joining us, you become part of a team that utilizes innovative technology and robust business processes—underpinned by an ISO 9001 quality system—to achieve higher service levels and measurable outcomes. We offer a dynamic, innovative environment where service delivery is moved forward through analysis, digital tools, and a commitment to results.

Why Join Us

At Excellerate Services, you will be part of a dynamic and forward-thinking organization committed to innovation, excellence, and continuous improvement. We offer an environment where employees are empowered to contribute meaningfully and grow professionally while delivering measurable outcomes for our clients.

About the role

The Compliance Administrator Assistant supports the Compliance Administrator within the Sales Support Department by providing administrative and document control support across the business. The role ensures that company documentation is accurate, up-to-date, and accessible, supporting compliance across all service lines and associated entities.

This includes monitoring documentation validity, supporting renewal processes, and assisting in the management of the company’s information library to meet operational, sales, and client requirements.

Reporting: The Compliance Administrator Assistant reports to the Compliance Administrator.

Inherent requirements for the position (non-negotiable)

Matric (Grade 12)
Minimum 2–3 years’ experience in an administrative or document control role, ideally in compliance, proposals, or sales support
Proficient in Microsoft Office Suite (Word, Excel, Outlook); experience with document management systems or CRM tools advantageous
Strong written and verbal communication skills
Strong time management and prioritisation skills, with ability to manage multiple tasks and deadlines
High level of attention to detail and accuracy