Job Description
We’re Hiring: Claims Specialist!

Are you the one people call when things go wrong because you always find the right answer?
Do you love solving complex claims, uncovering the real story, and delivering fair outcomes?

If yes… this role is made for you.

Join a Team Where Your Expertise Really Matters!!!

Step into a dynamic role where you’ll handle Accidental Damage claims, drive successful Recoveries, and manage Third‑Party liability all while making a real impact on customer experience and business outcomes. Here, you won’t just process claims. You’ll own them, investigate them, and deliver resolutions that count.

What You’ll Do

Own a diverse portfolio of AD, third‑party, and recovery claims
Assess liability, validate evidence & analyse claim circumstances
Engage confidently with customers, insurers & stakeholders
Drive recoveries and negotiate outcomes that maximise value
Handle complex queries and complaints with professionalism
Keep accurate, compliant and detailed case notes
Deliver fair, fast, and high‑quality decisions

What You Bring

Matric /NQF Level 4 equivalent
1–3 years relevant experience in insurance
Strong insurance background (motor insurance a big win)
Experience with AD claims, third‑party liability and/or recoveries
Brilliant communication & negotiation skills
A sharp investigative mindset
Confidence handling inbound & outbound calls
Ability to work under pressure and meet SLAs
Solid Microsoft Office skills