To perform the administrative and clerical work activities required for the delivery of services in the
relevant functional area, enabling the availability of accurate information, improved internal client
satisfaction and compliance

Matric
National Certificate: Vocational: Office Administration
GENERIC JOB OUTPUTS
PROCESS
Deliver on agreed performance targets according to set procedures and service level agreements.
Execute work in line with governance and compliance processes.
Identify and apply known solutions to operational challenges and escalate unresolved issues.
Plan for, administer and process service administration related tasks and activities effectively and efficiently in alignment with performance objectives.
Record and report on work activities to provide timely and accurate information for decision making in area of accountability.
FINANCE
Ensure that financial administration delivery processes comply with internal control policies, corporate governance standards and report any anomalies to the immediate superior.
Execute work activities effectively and efficiently in order to maximise efficiencies and reduce unnecessary delays in achieving goals of the office.
CLIENT
Deliver services and/or products that create a culture which aims to meet or exceed customers' expectations in the business.
Deliver work activities effectively to satisfy customers.
PEOPLE

Attend learning initiatives to improve work quality and enhance own skills.
Own and live up to company values.