To ensure a student-centric environment that delivers a holistic experience aligned with the brand promise. The role supports academic and operational excellence through front-of-house management, administrative support, and coordination of campus activities.

KEY RESULT AREAS

Manage the front of house duties at reception of the campus and answer telephonic calls and emails in a professional manner and route call to the required extension

Welcome and oversee and maintain the availability of refreshments and ensuring a hospitality experience
Oversee and co-ordinate the general tidiness of the front-of house area.
Answer incoming calls, directing calls, receiving and distributing messages in a professional and friendly manner.
Ensure a student centric environment and culture that focuses on achieving a holistic student experience in line with the brand promise
Greet and attend to all people entering reception in a friendly and courteous manner upon entering offering assistance
Escort any visitors to the required area (ie reception area/interview rooms/conference room etc) and provide refreshments. Assist with preparation for any functions held on Campus and attend functions where required
Co-ordination of ad hoc projects as per Campus Head planner, as and when required. (Eg recycling initiative, open day

Grade 12 qualification (non – negotiable).
Certificate Diploma/ Degree in Communication/ Administration will be an added advantage
MS Office Full package.
MS Office Advanced.