To act as a central point of contact and coordination for end-users in need of IT support and services. The IT Service Desk Agent interacts with the entire Two Mountains workforce and Two Mountains external customers either face-to-face, telephonically or via email.

CompTIA A+ & N+/MCSA/MCSE/MCITP/MCTS.
Higher qualification will be an added advantage.
A valid drivers’ license (mandatory).
Ability to work afterhours and on weekends (Mandatory).
Experience Required:
Minimum of 2 years’ experience in ICT Service Desk/Support, preferably in a Microsoft environment.
Working knowledge of Microsoft Office Suite.
Working knowledge of Windows 10.
Working knowledge of basic administrative duties on Active Directory (Password reset, disabling and enabling user accounts, etc.).
Basic knowledge of computer networking.
Working knowledge.

Suitable candidates should forward their applications to: hr@twomountains.co.za